The yellow triangles show the queue of features waiting at each stage of the process. C/T represents “Cycle Time” and S/T represents “Set Up Time.” In practical use, however, VSMs can include any number of data points in this section, highlighting pertinent information.
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For the sake of simplification in this example, we’ve chosen to show only a couple of data figures. Below those boxes, you will notice smaller fields that show key process data. It typically shows both the task being performed (blue boxes) and the person or team performing the task in the box immediately below it. However, depending on your objectives, this can be refocused on specific sections of the process, making it as granular, or as high level, as needed. This section maps the steps of the development lifecycle from concept to delivery. Depending on the objective or goal of the mapping exercise, information collection and distribution points shown here as SharePoint and Excel can include many levels of detail and many other integrated systems. In this simplified example, the release manager takes in all customer requests and submits only the approved requests into the development queue (Supplier).
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This section shows the communication of process-related information and the transmission of data. These sections show Information Flow, Product Flow, and a Time Ladder or Lead Time Ladder. The colors were added to highlight the different sections of a VSM. For example, Figure 1 above shows a simplified VSM for a software development lifecycle. To start, each value stream map typically has three key sections. As such, each value stream map may have some elements that are unique. However, while we will provide an explanation of some of the standardized VSM features, keep in mind that they may be modified to help achieve specific objectives. With so much information packed into a VSM, it’s no surprise that there are terms and features that may need some explanation. Terminology and symbols and what they mean Without it, there’s just no efficient way to convey this information. This type of chart can be an invaluable tool to enable quality process improvement discussions with team members and stakeholders. It not only mapped the key process steps but also showed which of those steps actually applied any real value to the mortgage application process. However, this flowchart didn’t show that only a few of those steps actually added value to the application process. Using an example of a mortgage company delivering a new application, their process flow chart showed 64 different servers with dozens more actual steps in the application process.
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The VSM enables the team and leadership to see where the actual value is being added in the process, allowing them to improve on the overall efficiency associated with the delivery of a software product or feature request, not just the number of steps. Unlike process maps, or flowcharts, that show only the steps involved in the process, a VSM shows significantly more information and uses a very different, more linear format. “Value stream mapping is a lean manufacturing or lean enterprise technique used to document, analyze and improve the flow of information or materials required to produce a product or service for a customer.” Value stream mapping (VSM) provides us with a structured visualization of the key steps and corresponding data needed to understand and intelligently make improvements that optimize the entire process, not just one section at the expense of another.
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Value stream mapping enables us to better understand what these steps are, where the value is added, where it’s not, and more importantly, how to improve upon the collective process. In order to provide the product or service that the customers desire, every company has a set of steps that are required.
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Simply put, a value stream is a series of steps that occur to provide the product or service that their customers want or need.
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To understand value stream mapping, we need to first understand what a “value stream” is. Plutora Blog - DevOps, Release Management, Test Environment Management, Value Stream Management What is Value Stream Mapping (VSM), Benefits, Process and Value Reading time 27 minutes